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Text Feedback

Text Feedback is a real time customer feedback application that combines an SMS system in order to enable you to engage your customers in conversations. customers have the possibility to send feedback, suggestions or comments via their mobile phones and companies can respond and take immediate actions so the customers always leave with a positive experience. and allows you to send bulk SMS text messages from the desktop. and is quick to install, easy to use, and readily available on your desktop.

Text Feedback
Provides Customers with an Easy Way to Provide Feedback
• Automatic response • Mass SMS • CSV Import/Export
• groups/filter/critaria • Delivery reports •



  • Ease of installation
  • Provides Customers with an Easy Way to Provide Feedback
  • Automatic response
  • Manages and sends to huge contact lists
  • Send/Receive text messages with any Huawei USB Modem
  • Mass SMS sending by groups/filter/critaria
  • Delivery reports on sent and delivered text messages
  • When viewing your contact list in "grid mode" you can choose which of the contact's details appear in the grid, giving you the details you need quickly.
  • Completely desktop based
  • Perpetual, lifetime license
  • No list size limits
  • No adverts in your messages
  • Runs on your Huawei (TM) USB Modem
  • Custom Groups/Sub Groups for personalization
  • Full campaign statistics
  • Easily import/export contacts
  • Contact Filtering


  • Ask for Feedback on Posters, Receipts and Other Customer-Facing Documents, then Gather real time feedback via the customers’ phone
  • Increase customer loyalty by responding in real time to your customers, response which ends up on their phone
  • Access live reports
  • Alert company staff when customers are not pleased so that the problems can be fixed before the client leaves the premises
  • Evaluate your company’s customer service
  • Stop negative reviews from spreading on Social Media (Facebook, Twitter etc.)
  • The cost per SMS text message depends on which GSM SIM you are sending to.


  • Windows 7/8/8.1
  • .NET Framework 4.0
  • Huawei (TM) USB modem

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