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Please include as much detail as possible when describing your question or issue. Limit of one question or issue per support request. If you have additional questions or issues, please submit one support request for each.
Additional Information:
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If reporting a technical issue, please include the following details about your system to help us resolve your issue more quickly.
  • Operating System (type and language)
  • Processor (type and speed)
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  • Hard Disk Space (free on C: drive)
  • Stand alone computer or attached to a network
  • Other software installed (running)
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